1. Introduction
Arbitrage Flow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password
- Payment Information: Processed securely through third-party payment processors (Whop)
- Profile Information: Betting preferences, subscription tier
2.2 Usage Information
We automatically collect certain information about your use of the Service:
- Log Data: IP address, browser type, operating system, access times
- Usage Data: Features used, opportunities viewed, calculations performed
- Device Information: Device type, unique device identifiers
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and keep you logged in
- Remember your preferences and settings
- Analyze usage patterns and improve our Service
- Provide personalized content and recommendations
3. How We Use Your Information
We use the collected information for various purposes:
- Provide the Service: Enable account access, calculate arbitrage opportunities, track profits
- Improve the Service: Analyze usage patterns, fix bugs, develop new features
- Communication: Send service updates, respond to inquiries, provide customer support
- Security: Detect and prevent fraud, protect against unauthorized access
- Legal Compliance: Comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share information with trusted third parties who assist us in operating our Service:
- Payment Processors: Whop (for subscription billing)
- Data Providers: Odds API providers (The Odds API)
- Hosting Services: Cloud infrastructure providers
- Analytics Services: Usage analytics and monitoring
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Storage and Security
5.1 Data Storage
We store your data using:
- Local Storage: Some preferences and non-sensitive data stored in your browser
- Secure Servers: Account and sensitive data stored on encrypted servers
- Database: User data stored in secure PostgreSQL databases
5.2 Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/SSL)
- Encrypted storage of sensitive information
- Password hashing using bcrypt
- Regular security audits and updates
- Access controls and authentication
5.3 Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.
6. Your Rights and Choices
6.1 Access and Update
You can access and update your account information through the Settings page.
6.2 Data Deletion
You may request deletion of your account and personal data by contacting us at privacy@arbitrageflow.com.
6.3 Opt-Out
You can opt out of:
- Marketing emails (via unsubscribe link)
- Push notifications (via browser settings)
- Cookies (via browser settings, though this may limit functionality)
6.4 Do Not Track
Our Service does not respond to Do Not Track signals at this time.
7. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at privacy@arbitrageflow.com.
10. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under the GDPR including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@arbitrageflow.com
- Support: support@arbitrageflow.com
13. Consent
By using Arbitrage Flow, you consent to our Privacy Policy and agree to its terms.
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